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Your protection is our priority. Rest easy knowing the ADT Alarm Response Center watches over your home around
the clock.
Alarm Monitoring
Alarm Monitoring: How does it Work
Your security system includes multiple sensors based on the package and add-ons you choose. When a sensor detects a problem – say, movement of a door or window – it sends a signal to the control panel. The panel connects with the ADT Alarm Response Center and routes data to an individual workstation. ADT operator quickly assesses the situation and takes necessary action.
We deliver award-winning monitoring you can rely on.
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The ADT Home Security Alarm Response Center has Five Diamond Certification from the Central Station Alarm Association (CSAA), which means 100% of their operators have achieved proficiency and certification
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Less than 3% of recognized North American monitoring centers have Five Diamond Certification*
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Each of the ADT Home Security CSAA-certified operators has completed more than 96 hours of classroom training and 8 weeks of hands-on mentoring; they're prepared for any emergency
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The ADT Home Security Alarm Response Center has a redundant, 24/7 backup monitoring center as a safeguard against power outages
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